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Automations

AI prompts and BYOK

Use AI prompts in automations and Inbox, with optional bring-your-own keys.

5 min read
Updated Jul 29, 2026
Intermediate
AIBYOKPrompts

Overview

AI prompts power LLM-assisted steps in automations and suggest-reply in Inbox. You can use platform-managed models or bring your own keys (OpenAI, Azure OpenAI, or Gemini-style providers). Keys are envelope-encrypted and never returned in plaintext. Outputs pass moderation before send; hourly token budgets protect runaway spend.

Where to configure

Open Dashboard → AI to manage prompts and keys, then reference prompts from automation actions. Usage and cost signals appear in Analytics when AI calls run. Plan entitlements gate AI features and reply limits.

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