Most-read coverage from the last 24 months. For more, including high-resolution interviews, email the press desk →
Why ChatinFlow's $48M bet on social commerce DMs is paying off
Mar 2026
The 30 Under 30 founders rebuilding the social inbox
Feb 2026
ChatinFlow's AI Conversations is what brand-safe replies should look like
Jan 2026
How a Turkish startup quietly became Shopify's go-to DM partner
Dec 2025
The new revenue layer hiding in your Instagram inbox
Oct 2025
Most Innovative Companies 2025: Customer Service & Operations
Mar 2025
European SaaS to watch in 2025: ChatinFlow tops the list
Jan 2025
#1 Product of the Day · Marketing & Sales
Sept 2024
Round led by Index Ventures with participation from Sequoia, Notion Capital, and existing investors. Capital will go toward AI Conversations, enterprise readiness, and global support coverage.
After 14 months in private beta with 800+ brands, AI Conversations ships with eval pipelines, human handoff, and a 0.8s median response time across all channels.
Both audits completed with zero exceptions. Customer-controlled retention, EU-only data residency, and a public Trust Center now available to all enterprise plans.
Two-way product, cart, and order sync ships natively for Shopify Plus merchants. Early customers report a 4.2× lift in recovered revenue versus email-only flows.
Broadcast scheduling and Audience segments ship for WhatsApp Cloud alongside Email, SMS, and Telegram. Free-text stays inside Meta's 24h window; outside that window use Meta-approved templates from your Business account.
James Whitfield, formerly engineering lead at Twilio Conversations, joins to scale realtime infrastructure for the company's next stage of growth.
Wordmark + glyph, on dark and light backgrounds.
SVG · PNG · 2.1 MB
Standalone glyph for avatars and favicons.
SVG · PNG · 0.8 MB
Primary accent, full secondary spectrum, and dark canvas.
ASE · PDF · 0.4 MB
RL Aqva display + Nexa Text body specimens.
PDF · 1.6 MB
High-resolution renders of inbox, flows, and analytics.
PNG · MP4 · 182 MB
Approved headshots for press use.
JPG · 84 MB
Fact sheet
12,000+ brands, 247M DMs, and 47 countries: most data is shareable.
Email the press desk for embargoed previews.
More messages, less mess.
Everything you need to know about ChatinFlow: from setup to security. Open a topic on the right as you scroll.