Operator obsession
We ship from the lens of a head of growth at 2 AM debugging a campaign. Defaults are pragmatic, escape hatches are real, and dashboards never lie.
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Social platforms changed how people shop, learn, and decide, but the tools to turn those conversations into outcomes never caught up. We are building the inbox that operators actually deserve: fast, reliable, automatable, and obsessed with quality replies.
12,000+
brands automated
247M+
DMs delivered/yr
$1.2B
attributed pipeline
We ship from the lens of a head of growth at 2 AM debugging a campaign. Defaults are pragmatic, escape hatches are real, and dashboards never lie.
We track qualified replies, conversion rate, and retained revenue, not message volume. If a feature does not move the number, it does not ship.
Compliance, brand safety, and data residency are first-class. SOC 2 Type II, GDPR, and customer-controlled retention are non-negotiable defaults.
We move fast, but never at the cost of your customers' experience. Every release is gated by real conversation quality scores and rollback paths.
Launched as a small inbox tool for creators tired of losing leads in their DMs.
Unified Instagram, WhatsApp, and Messenger into one operator-first inbox.
Released brand-aware AI replies with human handoff, hitting 0.8s median response time.
Achieved enterprise readiness with SOC 2 Type II, GDPR, and ISO 27001 alignment.
Now powering social commerce for 12,000+ brands across 47 countries.
Operators, engineers, and designers who have shipped social-commerce infrastructure at Twilio, Spotify, Cloudflare, Trendyol, and Hotjar.
Co-founder & CEO
Previously head of growth at Trendyol Go. Believes inbox quality is the next conversion frontier.
Co-founder & CTO
Built realtime infrastructure at Spotify. Obsessed with sub-second response times at scale.
Chief Product Officer
Operator turned product leader, ex-Hotjar. Drives the operator-first design language.
VP Engineering
Scaled infra at Twilio Conversations. Champions reliability targets you can actually trust.
Head of Customer Success
Helped 800+ creators and agencies migrate to ChatinFlow without a single dropped DM.
Head of Trust & Security
Former lead at Cloudflare Trust. Owns SOC 2, GDPR, and our responsible disclosure program.
Open roles, customer stories, and a press desk that
actually replies. Pick your way in.
More messages, less mess.
Everything you need to know about ChatinFlow: from setup to security. Open a topic on the right as you scroll.