Resources · Changelog
Every release, improvement, and fix, documented the way engineers actually want to read it.
Hashtags, bios, posting times, captions, fonts, giveaways, UTM links and more run free in your account, and every tool now has its own page with a worked example and a printable guide.
Tasks get a board with lists, statuses, priorities, subtasks and comments, the blog takes reader comments with team answers, and partner commissions are paid out monthly.
Plan and schedule posts from the Content Studio, and an automation that can reach a large audience waits for a second person to approve it before it goes live.
Automations can run on a schedule and only for the posts you pick, keyword triggers forgive small typos, and comment protection hides abusive comments on Instagram.
Shopify and WooCommerce orders can start automations and count as sales, an abandoned Shopify cart can trigger a reminder, Viber joins the channels, and workspaces get an IP allowlist, single sign-on and scheduled backups.
An AI agent step answers from your own sources with your own AI key, deals move through a sales pipeline, and a website chat widget opens conversations on WhatsApp, Instagram, Messenger or Telegram.
Question steps check the answer and ask again, flows can jump to any step, and when two automations match the same message only one of them answers.
Customers book an appointment or a table inside the conversation or on a public booking page, and reminders go out before the visit.
When Meta tokens lose scopes, Channels now surfaces a clear health state and a one-click reauth path so automations and Inbox stop failing silently.
AI replies on your own key now respect a daily and a monthly cap per key, and pass a content check before anything reaches a contact.
Partners can track referrals and payouts from the affiliate dashboard. Public program pages and in-app entry points are live.
Hashtag generator and other free utilities now live under Dashboard → Tools, with matching public landings for unauthenticated use.
Workspaces approaching empty Flow credits get an in-app signal before overage or send blocks surprise the team.
Public community spaces (help, automations, feature requests, product updates) plus private support tickets in the dashboard share one moderation and reputation engine.
Guest or signed-in checkout via Paddle now creates a claimable session so paid plans attach cleanly to the right workspace after payment.
Conversation and AI usage can draw from a Flow credit wallet. Top-up packs, holds for in-flight usage, and ledger history land under Billing.
Seats, channels, published automations, and conversation meters now read from the live plan catalog instead of hardcoded limits.
Move automations between workspaces with import/export, and run A/B split actions to test message variants on live traffic.
Admins can filter security and audit events and export CSV from Workbench on plans that include audit export.
Workspace analytics gain report composition and CSV export on plans with advanced analytics, covering messages, conversations, automations, and AI usage.
In-product guide bot and Live Help topics point teammates to the right dashboard surface or Help article without leaving the shell.
Workspace labels on threads plus assignment rules make shared Inbox triage faster for growing teams.
Send scheduled or immediate campaigns to a segment or the whole workspace, with delivery counts for sent, failed, and skipped contacts.
Outbound WhatsApp replies respect the 24-hour customer care window in the driver so free-form sends fail clearly when a template is required.
Run keyword or comment giveaways with prize tiers, scheduled or manual draws, and winner notify/claim flows.
Store reusable prompts, bring your own OpenAI / Azure / Gemini keys (envelope-encrypted), and use moderated AI replies in automations and Inbox assist.
First-party workspace metrics for messages, conversations, contacts, automations, and AI usage replace fixture-only charts.
Create scoped PATs under Settings → Developers. Mutating calls require Idempotency-Key; errors return RFC 7807 problem+json.
Invite teammates with Owner, Admin, Member, or Viewer roles. Seat limits follow the workspace plan.
Start from ready-made journeys such as comment-to-DM and welcome DM instead of a blank canvas.
Rule-based and static segments on Audience become the targeting source for campaigns and future broadcasts.
Optional MFA, session revoke, and password/email change land under Settings → Security for every account.
WhatsApp (plan-gated) and Email join the channel catalog so teams can reply and automate beyond Meta and Telegram.
Connect a Telegram bot with a token, receive updates via webhook, and use Telegram contacts in Inbox and automations.
Every messaging identity becomes a contact record with tags, custom attributes, and channel identities for targeting.
Reply, assign, and archive conversations from every connected channel in one realtime Inbox.
Branch on message and contact fields, wait with delay actions, and hand off to WhatsApp when a journey needs a richer channel.
Build triggered workflows with versioned publishes, pause/archive, and step logs so comment and DM journeys are production-safe.
OAuth connect for Instagram Business/Creator and Facebook Messenger pages, with credential health in Channels.
Multi-workspace SaaS shell: email signup, verified accounts, workspace creation, and the dashboard foundation for channels and automations.