We are on Instagram, Facebook and WhatsApp and have time to do one properly. Which one gives the most back for a small business with no dedicated marketing person?
Most of our customers prefer WhatsApp and the Instagram window keeps closing on us. Is there a clean way to move someone from an Instagram DM to WhatsApp without asking them to search for our number?
We got a template rejected and now I am not sure when we even need one. Inside the conversation everything sends fine, so is the template only for the first message or for anything after a certain point?
Niamh O. ·
We are adding WhatsApp and the pricing section talks about conversations rather than messages. Instagram had nothing like this. What is a conversation in that sense and what starts one?
Wei C. ·
We want WhatsApp auto replies but the setup has business verification, a number and templates and I cannot tell what order they go in. What does the approval actually involve and how long does it take?
Maya F. ·