Flow library
Real automations shared by ChatinFlow builders. Open one to see every step, then add a copy to your own workspace.
Rebook no-shows
When a customer misses their appointment, invite them to pick a new time.
Ask for a review after the visit
Two hours after a completed booking, thank the customer and ask for a quick review.
Booking reminders
Remind customers before their appointment with a link to reschedule. Runs for each reminder set on the service.
Confirm new bookings
Send every new booking its details and a link to change or cancel, and alert your team.
Route billing emails
Tag emails about invoices, refunds or payments, alert the team and let the customer know.
Acknowledge new emails
Reply to the first email of every new conversation so customers know you have it.
SMS after-hours reply
Outside your business hours, let texters know when you will reply. Uses the hours in your workspace settings.
Text JOIN to subscribe
Grow an SMS list: anyone who texts JOIN gets tagged as a subscriber and a confirmation text.
SMS keyword auto-reply
Text back your hours or info when someone sends a keyword like INFO or HOURS.
m.me link welcome
Greet visitors who arrive through an m.me link with a ref and send the right follow-up.
Welcome new DMs on X
Answer the first DM from every new person on X so nobody waits in silence.
X DM keyword reply
When someone DMs you on X asking for a demo or prices, send the link right away.
Thank people who mention you on X
Reply to every mention with a short thank-you and tag the fan.
Click-to-DM ad welcome
Welcome people who reach your DMs from a Click-to-Direct ad and tag where they came from.
Quick reply menu
Answer when someone taps a quick reply button such as Pricing, Hours or Shop.
AI assistant for your Telegram bot
Show a typing indicator and let AI answer every message in your bot. Needs AI replies on your plan.
Telegram keyword reply
Answer common questions like prices in your Telegram bot the moment someone asks.
Welcome new bot users
Reply to /start with a warm welcome and tag everyone who starts your Telegram bot.
Ice breaker: pricing
Reply when someone taps the Pricing ice breaker on your Facebook Page.
Hand off to a person
When someone asks for a human, pass the chat to your Page inbox and alert the team.
Facebook comment to DM
When someone comments a keyword on your Facebook Page post, send them the details in a private message.
WhatsApp away message
Outside your business hours, tell customers when a person will get back to them. Uses the hours in your workspace settings.
Share your store location
When someone asks where you are, send your location pin and opening hours.
Thank customers for WhatsApp orders
Confirm every order placed from your WhatsApp catalog, tag the buyer and alert your team.