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WhatsApp away message

Outside your business hours, tell customers when a person will get back to them. Uses the hours in your workspace settings.

CChatinFlowUpdated Sep 26, 2026

How it works

Every step of the flow, in the order a contact meets it.

  1. Trigger

    WhatsApp message received

    Any message

  2. 1

    Business hours

    Inside business hours

  3. 2
    No

    Send DM

    Thanks for your message! We're closed right now. A team member will reply first thing when we open.

Questions

What happens when I use this flow?
A copy of the flow is added to your workspace as a draft. Nothing is sent until you connect your account, put in your own links and publish it.
Can the author see my contacts or messages?
No. You get your own copy. The author only sees how many teams added the flow, never who they are or what they send.
Which channel does this flow run on?
It starts on WhatsApp: WhatsApp message received. You can change any step in the flow editor after adding it.
Browse the flow library
WhatsApp away message: WhatsApp automation | ChatinFlow