ChatinFlow is an enterprise-grade social media automation platform that lets you automate DMs, comments, and conversations across Instagram, WhatsApp, Messenger, Telegram, and X, so you can sell, engage, and grow on autopilot.

Which platforms does it support?

We currently support Instagram, WhatsApp, Facebook Messenger, Telegram, and X (Twitter). For TikTok, a link in your bio can open a chat on one of these. New channels are added regularly based on user feedback and platform availability.

Do I need coding skills to use it?

Not at all. Our visual flow builder lets you create powerful automations with drag-and-drop. No code required. Just connect your accounts, pick a trigger, and build your flow.

Is there a free plan available?

Yes. Free covers a monthly conversation allowance on one channel, with unlimited contacts and no credit card. Paid plans add more channels, broadcasts, AI replies and more included volume.

How does the AI assistant work?

Add an AI reply step to any flow. It answers with the model you choose (OpenAI, Anthropic, Google or Azure OpenAI), in the brand voice you write, and remembers the earlier messages in the chat. Your team can take over any conversation from the inbox, and the flow stops as soon as they reply.

Can I integrate with my CRM or e-commerce tools?

Yes, in two ways. An HTTP request step in any flow can send contact and conversation data to a tool with an HTTPS API, such as your CRM or store, or to a Zapier or Make webhook. For deeper work, the ChatinFlow API (Business plan and up) lets your own code read and write your workspace.

Channel tokens and integration secrets are encrypted with AES-256-GCM, with a separate key for each workspace. Two-step sign-in works on every plan, and you can export or delete a contact's data for GDPR requests.

Automation Stats

This month

312%

more conversations that convert

One AI brain across every channel.

Reply rate

94%+12%

Avg response

0.8svs 4h

Revenue / DM

$1.20+0.44

ChatinFlow

Recent activity

Keyword 'price' triggered

just now

New lead from Story reply

3s ago

WhatsApp keyword: "order" matched

8s ago

Instagram

Messenger

Automate YourDM InboxLike Magic.

Turn Instagram, WhatsApp & Messenger DMs into a 24/7 revenue machine. No coding, no team needed.

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Demo accounts. Real product steps.

Fitness coach

Reel comment

DemoInstagram

Comment PLAN on a Reel and the program link arrives by DM.

Skincare brand

Story reply

DemoInstagram

Reply to a story, leave an email, get the routine guide.

Hair salon

DM keyword

DemoInstagram

Send BOOK and pick a free time without leaving the chat.

Online course

Ad click

DemoInstagram

An ad opens the DM, two quick questions pick the right course.

Fitness coach

Reel comment

DemoInstagram

Comment PLAN on a Reel and the program link arrives by DM.

Skincare brand

Story reply

DemoInstagram

Reply to a story, leave an email, get the routine guide.

Hair salon

DM keyword

DemoInstagram

Send BOOK and pick a free time without leaving the chat.

Online course

Ad click

DemoInstagram

An ad opens the DM, two quick questions pick the right course.

Marketing agency

Facebook comment

DemoMessenger

Comment AUDIT on a Page post, answer two questions, reach the team.

Online store

Product question

DemoInstagram

AI answers product questions in DMs and hands off to a person on request.

Restaurant

DM keyword

DemoInstagram

Send MENU and get the menu and a reservation link on one card.

Event organizer

Bio link

DemoInstagram

The bio link opens a DM that asks which day and sends that ticket link.

Marketing agency

Facebook comment

DemoMessenger

Comment AUDIT on a Page post, answer two questions, reach the team.

Online store

Product question

DemoInstagram

AI answers product questions in DMs and hands off to a person on request.

Restaurant

DM keyword

DemoInstagram

Send MENU and get the menu and a reservation link on one card.

Event organizer

Bio link

DemoInstagram

The bio link opens a DM that asks which day and sends that ticket link.

Marketing agency

Facebook comment

DemoMessenger

Comment AUDIT on a Page post, answer two questions, reach the team.

Online store

Product question

DemoInstagram

AI answers product questions in DMs and hands off to a person on request.

Restaurant

DM keyword

DemoInstagram

Send MENU and get the menu and a reservation link on one card.

Event organizer

Bio link

DemoInstagram

The bio link opens a DM that asks which day and sends that ticket link.

Hair salon

DM keyword

DemoInstagram

Send BOOK and pick a free time without leaving the chat.

Event organizer

Bio link

DemoInstagram

The bio link opens a DM that asks which day and sends that ticket link.

Skincare brand

Story reply

DemoInstagram

Reply to a story, leave an email, get the routine guide.

Online store

Product question

DemoInstagram

AI answers product questions in DMs and hands off to a person on request.

Hair salon

DM keyword

DemoInstagram

Send BOOK and pick a free time without leaving the chat.

Event organizer

Bio link

DemoInstagram

The bio link opens a DM that asks which day and sends that ticket link.

Skincare brand

Story reply

DemoInstagram

Reply to a story, leave an email, get the routine guide.

Online store

Product question

DemoInstagram

AI answers product questions in DMs and hands off to a person on request.

Tutorials & Resources

Learn, Build &
Automate

View all resources

Master every feature of ChatinFlow with step-by-step guides, from setting up your first flow to advanced AI-powered automations.

GETTING STARTED

WITH CHATINFLOW

AUTOMATE YOUR DMs

MASTERCLASS

FLOW BUILDER

TUTORIAL

ANALYTICS DEEP DIVE

INSIGHTS & METRICS

AI ASSISTANT

GUIDE

Core Feature

DM Automation

Turn every DM into a conversion opportunity. Set up intelligent auto-replies, keyword triggers, and multi-step sequences that nurture leads while you sleep. Works across Instagram, WhatsApp, and Messenger.

Automate DMs

Visual builder

Flow builder

Drag, drop, and deploy. Our visual flow builder lets you design complex automation sequences without writing a single line of code. Branch logic, delays, and conditions, all in a beautiful canvas.

Build Flows

Price keyword

Keyword

"price" detected

Condition

Returning customer?

Wait 1h

Then follow up

Auto-reply

Send promo link

Auto-reply

Send catalog

Tag Lead

CRM sync

AI-Powered

Smart Assistant

Let AI answer DMs in the brand voice you write once, remembering what was said earlier in the chat. The moment a teammate replies from the inbox, the flow steps aside.

Meet the AI

ChatinFlow AI

✦ Replying in your brand voice

Message...

Smart RepliesKeyword TriggersAuto-AssignFlow builder24 / 7 CoverageRevenue TrackingHuman HandoffGDPR Compliant50+ Trigger TypesReal-time AnalyticsMulti-channelZero CodeSmart RepliesKeyword TriggersAuto-AssignFlow builder24 / 7 CoverageRevenue TrackingHuman HandoffGDPR Compliant50+ Trigger TypesReal-time AnalyticsMulti-channelZero Code

Automate

Smart Replies

10×

faster responses

Keyword Triggers

< 1s

reaction time

Human Takeover

reply stops the bot

Revenue Intel

31%

avg. revenue lift

Always On

24 / 7

coverage

Smart Replies

10×

faster responses

Keyword Triggers

< 1s

reaction time

Human Takeover

reply stops the bot

Revenue Intel

31%

avg. revenue lift

Always On

24 / 7

coverage

More than
auto-replies

A complete DM revenue engine

ChatinFlow's DM engine combines triggers, AI, and analytics so you keep full control of tone, compliance, and handoff rules, while bots handle the repetitive work.

Keyword triggersAI handoffGDPR readyMulti-channelFlow builder

Start automating

Results by team

For Creators

one keyword in a comment sends the guide and saves the email

See the demos

Creators

GUIDE

Drop your email and the pack is yours.

maya@studio.com

You're in. PDF on the way.

Open guide

Outcome

Inbox that compounds.

Automations qualify, reply, and hand off so teams ship more without more seats.

Everywhere your
audience is

Storiescomment & DM flows

Instagram

Automate DMs, story replies & comment triggers instantly.

Explore

Bio link→ chat

TikTok

Send viewers from your bio link to a chat you can automate.

Explore

1:1sales & support

Close deals 1:1 with smart, personal messaging flows.

Explore

FBad-to-inbox

Messenger

Convert Facebook traffic with instant automated replies.

Explore

Groupschats & groups

Automate Telegram chats, groups, and broadcasts at scale.

Explore

Mentionsauto-reply

X / Twitter

Engage followers and auto-respond to mentions & DMs.

Explore

Get up and running in
3 simple steps

We make it easy to make it easy. No degree in computer science required.

Step 1: Sign up for free

Start free, no credit card required.

Step 2: Connect your channels

Link all your favorite social & messaging apps.

Step 3: Go live in minutes

Automate your selling, replying, and so much more!

Your inbox: a before
& after

More messages, less mess.

Before

Before ChatinFlow:

All work and no play

Copy-pasting the same reply 417 times.

Losing hot leads in endless DMs.

Missed sales while you sleep.

No idea which DMs actually convert.

Hiring 3 people just to reply.

After

After ChatinFlow:

Less grind and more pay

Smart replies handle FAQs instantly.

Organized, tagged leads: zero chaos.

Sales paths set, 24/7 on autopilot.

Report a sale and see which flow came before it.

Your team only handles what needs a person.

Playbooks

Demo
playbooks.

Demo accounts, not customers. Every step is a trigger or action you can use in ChatinFlow.

01/ 04

← → arrow keys

←swipe→

DemoInstagramReel comment

Fitness coach

Someone comments PLAN on a Reel.
A private reply sends the program link.
A public reply under the comment says it is in their DMs.

DemoInstagramStory reply

Skincare brand

Someone replies to a story.
The DM asks for their email address.
The email is saved and the guide link goes out.

DemoInstagramDM keyword

Hair salon

Someone sends BOOK in a DM.
Free times appear as taps in the chat.
The time they tap is booked.

DemoMessengerFacebook comment

Marketing agency

Someone comments AUDIT on a Facebook Page post.
A private reply asks two quick questions.
The conversation lands in the team inbox.

Help CenterF · A · Q · S

Questions,
answered.

Everything you need to know about ChatinFlow: from setup to security. Open a topic on the right as you scroll.

7Topics

< 1 minAvg. read

7 questions

ChatinFlow

Ready to peek inside smarter DMs?

Connect your inbox once and let automation handle the rest: fast replies, warmer leads, zero spreadsheet chaos.

Get started free

Automate YourDM InboxLike Magic.