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Rebook no-shows

When a customer misses their appointment, invite them to pick a new time.

Use this flowSee how it works
CChatinFlowUpdated Sep 26, 2026

How it works

Every step of the flow, in the order a contact meets it.

  1. Trigger

    Customer did not show

    Every service

  2. 1

    Send booking details

    We missed you today, {{booking.customer}}. Would you like to pick a new time? https://example.com

Questions

What happens when I use this flow?
A copy of the flow is added to your workspace as a draft. Nothing is sent until you connect your account, put in your own links and publish it.
Can the author see my contacts or messages?
No. You get your own copy. The author only sees how many teams added the flow, never who they are or what they send.
Which channel does this flow run on?
It starts on Bookings: Customer did not show. You can change any step in the flow editor after adding it.

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