Skip to content
InstagramSupportOfficial

Quick reply menu

Answer when someone taps a quick reply button such as Pricing, Hours or Shop.

CChatinFlowUpdated Sep 26, 2026

How it works

Every step of the flow, in the order a contact meets it.

  1. Trigger

    Instagram button click

    “MENU_”

  2. 1

    Send DM

    You picked {{vars.title}}. Here's the info you asked for.

Questions

What happens when I use this flow?
A copy of the flow is added to your workspace as a draft. Nothing is sent until you connect your account, put in your own links and publish it.
Can the author see my contacts or messages?
No. You get your own copy. The author only sees how many teams added the flow, never who they are or what they send.
Which channel does this flow run on?
It starts on Instagram: Instagram button click. You can change any step in the flow editor after adding it.
Browse the flow library