Follow up after 24 hours
Once the 24-hour window has closed, a Meta-approved template is the only way back in. Send it from a flow step or a scheduled broadcast.
- Send WhatsApp template
- Follow-up sequences
- Skips unsubscribed contacts
Built on the official Cloud API. Template follow-ups and broadcasts inside Meta's rules. Start free and build your flows today.
Comment PLAN on a Reel and the program link arrives by DM.
Reply to a story, leave an email, get the routine guide.
Send BOOK and pick a free time without leaving the chat.
An ad opens the DM, two quick questions pick the right course.
Comment AUDIT on a Page post, answer two questions, reach the team.
AI answers product questions in DMs and hands off to a person on request.
Send MENU and get the menu and a reservation link on one card.
The bio link opens a DM that asks which day and sends that ticket link.
24h
Customer service window
Free-form messages only while it is open. Meta's rule, checked before sending.
1
Way back in after 24 hours
A Meta-approved template, sent from a flow step or a broadcast.
0
Messages to unsubscribed contacts
Broadcasts and follow-up sequences skip anyone who opted out.
0
Unofficial gateways
Only Meta's official WhatsApp Business Cloud API.
Official WhatsApp Business Cloud API. Templates, opt-in proof, and quality monitoring built in. No shady gateways.
Once the 24-hour window has closed, a Meta-approved template is the only way back in. Send it from a flow step or a scheduled broadcast.
AI answers common questions in your brand voice. Reply from the inbox and the flow steps aside.
Send Meta-approved templates to an Audience segment, now or on a schedule. Unsubscribed contacts are skipped.
Template
Message
Closed
Window
Skipped
Unsubscribed
Template
Approved
Official Cloud API templates, sent from a flow step or a broadcast. Unsubscribed contacts are skipped.
Template follow-ups, broadcasts, and AI support,
all on the channel your customers actually open.
More messages, less mess.
Everything you need to know before your first automation goes live.