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Channel permission health and reauth nudges (3.14.0)

CT
ChatinFlow Team

Shipped in 3.14.0. Channels now track their own permission health, and you get told when a channel needs reconnecting rather than finding out from a customer who never got a reply.

What is new:

  • Each connected channel records which scopes were granted and which are

missing, so a permission removed on the platform side is visible immediately.

  • A channel whose token is revoked or expired moves to a needs reconnecting

state with a prominent action, rather than failing sends quietly.

  • Workspace owners and admins are notified when a channel is blocked by the

platform or goes into cooldown, with the reason.

Why this matters more than it sounds: the most expensive failure in this product is silence. A broken flow that throws errors gets fixed the same day. A channel that stopped sending looks exactly like a quiet week.

The full changelog is at /changelog. If a channel of yours has been quiet, the Channels page is now the first place to look rather than the last.

1 Answer

NO

The missing scopes list is the useful part. We found one we did not know we had lost. ---

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Channel permission health and reauth nudges (3.14.0): Community | ChatinFlow