| What you pay for | Conversations: one person, one channel, one day, counted only when a reply goes out | Active contacts: everyone who interacts with your account in the billing month[1] |
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| Free plan | Yes, one channel other than WhatsApp | Yes, up to 25 active contacts[1] |
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| Going over the plan | Extra conversations at a fixed rate per thousand | A charge for each extra active contact[1] |
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| AI replies | Every paid plan, with your own OpenAI, Anthropic, Google or Azure key | ManyChat AI from the Pro plan[1] |
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| WhatsApp | Every paid plan, through your own Meta app, so Meta bills you directly | From the Pro plan; Meta's message fees come on top[1] |
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| Team inbox | In every plan, with more seats on higher plans | A shared team inbox on the Business plan[1] |
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| Channels | Instagram, Messenger, WhatsApp, Telegram, Viber, website chat and Threads replies | Instagram, Messenger, WhatsApp, Telegram, TikTok, SMS and email[2] |
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