Answer Messenger with AI
Let AI answer incoming Messenger messages. Needs AI replies on your plan.
CChatinFlowUpdated Sep 26, 2026
How it works
Every step of the flow, in the order a contact meets it.
Trigger
Messenger DM received
Any message
- 1
AI reply
AI writes the reply
Questions
- What happens when I use this flow?
- A copy of the flow is added to your workspace as a draft. Nothing is sent until you connect your account, put in your own links and publish it.
- Can the author see my contacts or messages?
- No. You get your own copy. The author only sees how many teams added the flow, never who they are or what they send.
- Which channel does this flow run on?
- It starts on Messenger: Messenger DM received. You can change any step in the flow editor after adding it.
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