How it works
Every step of the flow, in the order a contact meets it.
Trigger
Messenger DM received
Contains “human”, “agent” +2
- 1
Send DM
明白了！接下来由我们的团队成员为您服务。我们通常几分钟内就会回复。
- 2
Hand over to Facebook inbox
Moves the chat to the Page inbox
- 3
Notify the team
“Messenger 上有客户要求转人工。”
Questions
- What happens when I use this flow?
- A copy of the flow is added to your workspace as a draft. Nothing is sent until you connect your account, put in your own links and publish it.
- Can the author see my contacts or messages?
- No. You get your own copy. The author only sees how many teams added the flow, never who they are or what they send.
- Which channel does this flow run on?
- It starts on Messenger: Messenger DM received. You can change any step in the flow editor after adding it.
More flows like this
Browse the flow libraryInstagramSupport
用 AI 回答快拍回复
让 AI 回答用户通过快拍回复发来的问题。需要您的套餐包含 AI 回复。
ChatinFlowSteps1
InstagramSupport
从 Instagram 转到 WhatsApp
用现成的链接把私信对话转到您的 WhatsApp Business 号码。
ChatinFlowSteps1
InstagramSupport
用快捷链接回答常见问题
有人在私信中求助时，用一张包含最实用链接的卡片回复。
ChatinFlowSteps2
InstagramSupport
用 AI 自动化对话
让 AI 在私信中打招呼，把对方的目标保存到联系人，再用快速回复提供下一步选项。需要您的套餐包含 AI 回复。
ChatinFlowSteps3
EmailSupport
分派账单邮件
为涉及发票、退款或付款的邮件添加标签，通知团队并告知客户。
ChatinFlowSteps3
EmailSupport
新邮件确认回复
回复每个新对话的第一封邮件，让客户知道您已收到。
ChatinFlowSteps1