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Getting Started

Community and support tickets

Use public community spaces and private dashboard support tickets.
5 min readUpdated Jul 29, 2026Beginner

Overview

Community is the public forum for get-help, automations tips, show-and-tell, feature requests, and product updates. Private support tickets live under Dashboard β†’ Support for account-specific issues.

How to get help

  • Dashboard header β†’ Help opens Live Help topics with deep links into the product
  • Dashboard β†’ Support to open or continue a private ticket
  • Public Community spaces for Q&A and ideas (votes, reactions, reputation)
  • Email [email protected] when you prefer email
  • Priority support entitlement unlocks the in-app Live Help drawer experience on higher plans

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