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Getting Started

Set up your workspace

Create an account, verify email, connect a channel, and publish your first automation.
9 min readUpdated Oct 17, 2026Beginner

Overview

ChatinFlow is a multi-channel messaging workspace. You sign up with email, verify your address, create a workspace, connect channels, then run automations and Inbox conversations from one dashboard.

What is live today

Instagram, Messenger, WhatsApp, Telegram, Viber, a chat on your own website and Threads comment replies (SMS, Email and X are waiting on provider review); visual automations and templates; shared Inbox; Audience (contacts, tags, segments, CSV export); broadcasts; giveaways; bookings; sales and tasks; scheduled posts; AI replies on your own provider key; analytics with CSV export on advanced plans; team invites; Workbench audit export; Flow wallet and Paddle billing; community spaces; support tickets; and free tools.

First-run checklist

1

Create and verify your account

Register with email and password, then complete email verification. Password reset and MFA are available under Settings β†’ Security.

2

Create a workspace

Name your workspace and continue into the dashboard. Billing, Flow balance, and usage are scoped per workspace.

3

Connect a channel

Open Channels and connect Instagram, Messenger, WhatsApp, Telegram, Viber or the chat for your own website.

4

Publish an automation or reply in Inbox

Use Automations (or a template) for triggered journeys, or open Inbox to reply, assign, and archive conversations.

Wayfinder, your in-app assistant

Wayfinder is the assistant in your dashboard. Ask it how to do something, in English or Turkish, and it answers with the steps and a link to the page where you do it.

  • It runs on Wayfinder AI, a model we trained and host on our own servers. We never send your question to an outside AI provider.
  • If you dictate with the microphone, the recording is turned into text on our own servers, the same way, and is not kept.
  • Questions it cannot answer are kept without your name or account, so we can add answers.
  • It is free on every plan and needs no AI key.

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