Messenger welcome

Greet first-time Messenger users and point them to your most asked questions.

ChatinFlow

MessengerWelcomeUpdated Sep 26, 2026

How it works

Every step of the flow, in the order a contact meets it.

Trigger
Messenger DM received
Any message
1
Send DM
Welcome! Tap a quick link to get started: 👉 Pricing · 👉 Hours · 👉 Talk to a human.

What happens when I use this flow?: A copy of the flow is added to your workspace as a draft. Nothing is sent until you connect your account, put in your own links and publish it.
Can the author see my contacts or messages?: No. You get your own copy. The author only sees how many teams added the flow, never who they are or what they send.
Which channel does this flow run on?: It starts on Messenger: Messenger DM received. You can change any step in the flow editor after adding it.

Greet visitors who arrive through an m.me link with a ref and send the right follow-up.

Answer the first DM from every new person on X so nobody waits in silence.

Welcome people who reach your DMs from a Click-to-Direct ad and tag where they came from.

Reply to /start with a warm welcome and tag everyone who starts your Telegram bot.

Reply when someone taps the Pricing ice breaker on your Facebook Page.

When someone asks for a human, pass the chat to your Page inbox and alert the team.