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Playbooks

Playbook: Agency multi-workspace

Run multiple client workspaces with clean ownership, roles, and reusable automations.
6 min readUpdated Jul 29, 2026Advanced

Model

Each client gets its own workspace so billing, channels, and audit trails stay isolated. Invite client stakeholders as Viewer or Member; keep Owner with your agency. Export/import automations to reuse proven graphs.

Checklist

  • Create a workspace per client; name it clearly
  • Connect only that client’s channels
  • Import a golden automation pack, then customize copy
  • Invite seats within plan limits; prefer Viewer for stakeholders
  • Use Workbench when investigating who changed what
  • Track Flow balance and plan gauges per workspace

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