A sequence is a list of steps with a wait before each one, and every step is a flow. A Subscribe step in any flow adds the person, nothing is sent until the first wait is over, and subscribing twice changes nothing. Steps go out during your business hours, a person can leave with STOP or a flow step, and rules can start when someone joins, leaves or finishes. Each step follows its channel's rules, so on WhatsApp a step after 24 hours is a Meta-approved template.
Someone writes START and is in. The first lesson arrives the next morning, each lesson is its own flow, and a reply like DONE can move them on or tag them.
Unsubscribe words end the sequence and cancel what is still waiting, and the person can join again later with the same keyword. Nobody has to find a link or reply twice.
Automations, Sequences: add steps and the wait before each one.
A message, a question, a button or anything a flow can do.
In the flow where people say yes, such as a keyword or a button.
Rules on finished and on left, for example a tag or an offer.
More messages, less mess.
Everything you need to know before your first automation goes live.